Ekart Logistics — Janelle Unique Design

Dear Ekart Logistics Team,

My name is Jeni Anjani, and I am writing to report an issue regarding a recent exchange delivery handled by your service.

During the exchange process, an extra item was mistakenly handed over, which was not intended to be part of the transaction. The product details are as follows:
Product Name: Jenelie Unique Design Women Everyday Lightly Padded (Black/Grey/Brown, Size 32)
AWB Number: FMTP[protected]

I kindly request you to look into this matter and arrange for the return/pickup of the extra item at the earliest. I have also attached a photo of the package for your reference.

Please treat this as a priority and provide a resolution as soon as possible.

Thank you for your assistance.

Yours sincerely,
Jeni Anjani
[Your Contact Number]