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[Resolved]  Ekart Logistics — Not picking up my return product

I have bought a product from Flipkart
As soon as I recieved it, I feel quality issues with the product .
I immediately placed return request on the same day.
On the pickup day the delivery executive himself cancel my return request without my consent.
This happened to me 3 times till date with same product.
Kindly help.
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Apr 6, 2022
Complaint marked as Resolved 
Flipkart representative called me and initiated my refund on phone call. Thanks Flipkart Thanks consumer complaint.in
Ekart Logistics customer support has been notified about the posted complaint.
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4 Comments

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Comments

this is happening with me also, none of the call has been helpful, really disappointed with the service
Reply
Jaagruk indian's [Complaint's author] reply, Apr 7, 2022
Call had been made by Flipkart not by ekart logistics.

Comment if I can HELP you more
SRTC[protected] is my tracking ID so i want to cancel my order
Reply
Jaagruk indian's [Complaint's author] reply, Apr 12, 2022
Call customer care to cancel your order
Cancel my order
Reply
I have bought a product from Flipkart delivered on 19th April 2023. The delivered item has completely broken and opted to return the product and immediately placed return request on the same day. Everyday getting the message that return pickup has scheduled and evening getting the message that re-scheduled to next day. this practice is going on last 20 days. current tracking Id: FMPRO[protected]. On the pickup day the delivery executive himself cancel my return request without my consent.
This happened to me 3 times till date with same product.
Kindly help.

Reply

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