Ekart Logistics — Order not delivered | |||||
Flipkart and their delivery is a BIG JOKE & FAKE. I have ordered a Mobile Phone from flipkart on Date: 21 March, 2016 at 4:26 PM. I have kept 1 Day Delivery, and the delivery they promised was on Wed, 23rd Mar'16 on or before 9.00 pm. Its been past 70 hrs, they have not delivered it and not even had curtousy to inform the customer. Below is the Shipment History of the same. Tuesday, 22nd Mar 12:31 pm Chennai Expected At Puzhal Sort Centre 12:31 pm Chennai Shipment In-Scanned At Puzhal Sort Centre 12:38 pm Chennai Received At Puzhal Sort Centre 06:58 pm Hyderabad Expected At Shamshabad Sort Facility Wednesday, 23rd Mar 07:27 am Hyderabad Received At Shamshabad Sort Facility 10:08 am Hyderabad Expected At Hitech City Hub 11:37 am Hyderabad Received At Hitech City Hub 12:26 pm Hyderabad Expected At Shamshabad Sort Facility 11:52 pm Hyderabad Received At Shamshabad Sort Facility Thursday, 24th Mar 03:31 am Hyderabad Expected At Gowlidoddi Hub 04:28 am Hyderabad Received At Gowlidoddi Hub By checking the history i was surprised to see that my order which reached to "Hitech City Hub at 11:37 am after getting scanned at Shamshabad Sort Facility on Wednesday, 23rd Mar " was held upfor the whole day and was once again sent back to "Shamshabad Sort Facility at 11:52 pm". When contacted the support team non of the team(even a single person) was able to answer and they were simply going on repeating saying it will be delivered. They are not delivering my parcel. When i contact flipkart support they say that my pincode was wrong, but my pincode is correct. They are playing games with the customers, till now it has passed 70hours but till now it hasn't reached. I have contacted customer care, they are not providing any details, just saying we are escalating. They are not willing to give the Courier hub Contact number or address to pick the parcel. They are hiding something by simply taking customers money. Was this information helpful? | |||||
4 Comments | |||||
Comments
i have ordered le2s mobile through flipkart on 3rd.problem is i was entered wrong pin code.pls modify it delivered as soon as possible
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I have ordered a jacket as birthday gift for my frnd 10th of this month and it is promised to be delivered by 20 its been 10 days and there is no update it has been mentioned thay it has reached my nearest hub and now its again to shamshabad facility...and there is no update since 15th and its been 5 days since no update don't know whether they gonna deliver it by tomorrow or not... it's a birthday gift
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