[Resolved]  Kenstar, Multi Grinder & Food Processor, Karisma — Service centre not responding

Address:

Khordha, Odisha

I had Purchased a Grinder cum food processor and the Product Name & Model No.:(KENSTAR) MF0808 KARISHMA, Serial No.[protected] this product is out of order/ not working last 15 days. I had contacted M/s. P.K. Trading (Authorized Service Centre) Tel no.[protected], they told me it will take 15 to 20 days to repair your Grinder, You contact our service centre tel no.[protected], accordingly I contact them and the told me come tomorrow on dt.27.10.2012 at 10.30 am. accordingly I come with my grinder today in time as they told me. but they told me that the service is not done here you go to bapuji nagar (Ambika). Then I contact online custmercare and complain with them. My Complain Id:BHU[protected] and the were told me that your problem will be solved within 72 hours. On 28.10.2012 evening one massage come to me that your Complain Id:BHU[protected] is cancelled please confirmed Y/N. I reply them N. Then another massage was come to me the your Complain Id:BHU[protected] is re-opened. Till today my problem has not been solved.

I Request you Kindly take necessary step.

Regards.

Bidyadhar Sahoo