[Resolved]  Samsung / Washing Machine — Not received free Gift With Washing Machine

Address:

Gurgaon, Haryana

Dear Sir/Mam,
I was purchase Samsung Top Loading Washing machine From Dawar Open World on 10.11.2012 Model No[protected].That time Dawar commit me to received a gift(mobile phone) direct from Samsung on my address. When I call Samsung Customer care than Samsung confirm me received the Gift witin 20 day of Installation (Installation date 21.11.2012).
Samsung Commitment was failed because I was not received the gift within the specified time than I call Samsung. Samsung suggested me to mail The CEO office with uploading the Bill. I did the same than I received the reply to receive my Gift with the 30 Day of Installation.
Again Samsung Commitment was failed and I again Call Samsung Than Samsung told me the new date within 15 day of The mail.
Again Samsung Commitment was failed and I again call Samsung than Samsung reply me this time Samsung that Samsung was registered my complain on high priority basis on 02.01.2013 and I was received the gift within 15 day of 02.01.2013.
Again Samsung Commitment was failed ………….

I was call samsung more than 15 times and I mail the Samsung CEO office about 4 times. Still I call in the morning on 24.01.2013 Samsung yet Samsung have no idea about the Gift.
Regards,
Harendra Prakash
Samsung Ref no – [protected]
Registered Mobile no -+91-[protected]
Mail Id – [protected]@rediffmail.com