[Resolved]  World Of Titan — Using abuse words on customer while asking the watch given for service they use abusive words on customers

Address:Chennai, Tamil Nadu

On april 14 i have given my watch to service to change the broken glass on watch they given me the due date on april 21st when i went on that day need a week to repair after week i went their they said it was in progress we will call you when it was repaired yesterday night i went and asked my watch they said we cant ready your watch but we have a choice we can provide a new watch worth of 1100 but my watch was 2000 they said the 900 was reduced due to usage of you.then i replied i dont need your offer i just need my watch get ready my watch i said then they used abuse words on just accept our offer or else we tare our bill and say you doesn't given any watch we simply close the watch matter please help me guys de0enpding only you need help please
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Aug 14, 2020
Complaint marked as Resolved 
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n/a — Using abusive words

Dear Sir, I am a CCE in Airtel(AHMEDABAD). I have been receiving a PRANK call last 10 days from this no. [protected] on my no. [protected] which my father's num but when I am calling on that num announce switch off. When first time I received the call he told me that he is calling U.P and introduce himself as a unknown person, not given me his name. So please do needful as per as possible.
call 121 from your mobile and give them the details
Dear Viki,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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    Royapuram,Chennai-13
    Tamil Nadu
    India
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