Elica — collected more than MRP

Address:

Hyderabad, Andhra Pradesh

Visited elica authorized shop located in Kondapur, Hyderabad for buying a 4Burner Gas stove. we selected Vetro 4Burner 68Dx plus and sales person told MRP is 15990/- and in discount we will get it for 13200/-. we paid 500/- as booking amount and paid rest of the amount after the product was delivered at my house next day. To our utter shock we found the MRP mentioned on the product is 12990/- and not 15990/-. When called the dealer, he said MRP is 15990/- and for saving tax company prints less MRP. I checked with head office in Pune and they confirmed MRP of the gas stove is 12990/- and not 15990/-. Next day I visited the same shop and another sales person was there and he didnt know abt my last visit. he told MRP is 12990/- and he can offer 8% discount on MRP. Spoke to the dealer and the regional manager but no response. .