[Resolved]  Elica — Elica Chimney damage piece received

Address:

#450, 44th Cross, 8th Block, Jayanagar, Bangalore 560070

Hello,

We purchase a Chimney with Elica dealer I.H.B Enterprises in Bangalore on 4th Sep 2021

Got the product on 8th Sep 2021 & technician came to install on 10th Sep. While installing the product we noticed their is a damage on the body of the product.

As we saw the damage we informed the dealer who was very arrogant & said it will not be replaced with the new product but will replace the item within the product which is damage, for which we are not ok, as this is a fault from the company

Elica as a company has a policy that they will not replace the product if this is damaged & this was not informed to us while the product was purchased.

Pls see below details of the dealer by whom we have purchase the product,
I.H.B Enterprises
#290 Basement, 100 feet Ring Road, BSK 3rd Stage, Near Bajaj Showroom Near Kamakya Theater, 4th Phase, 7th Block Bangalore 560085
Contact person name K.S Prasad
Mobile - [protected]
land line[protected]