Elica — elica chimney tnt 60 touch nero 1100 - elica glass breaking sound like a bomb blast.

Address:

2 nd MAIN ROAD, 560038

I am regular user of elica products.

It was working well till last week. But today we came from hometown it turns into a disaster, chimney was off and nothing was being cooked on gas stove. We entered into house and entire house was spread by a huge glass peices of chimney. Our neighbours heard a loud sound like a bomb blast and knocked us but we were in our native. Chimney glass broken into pieces, no was inside of kitchen that time but surely if someone was doing something inside of kitchen that person surely will get hurt badly that time. Pathtic service, we have kids in our house so called u many times in order to sort out the promblem but you didnt respond at all though it is an emergency.


I thanks god who saves my family member from this situation, but will definitely will not use and will not advice elica products henceforth.

Is this your standard? I doubt you will be following safety guides in your products.

Was not accepting this kind of products from your side