[Resolved]  Elica — gas stove burner backfire

Address:400708

I complaint about the backfire taken place on one of my burner. My daughter was lighting the stove at that time, flame came towards her, luckily she got survived. This was an incident. Immediately my wife called HP gas mechanic, he replaced all four burners, he charged 2160 rupees. I called three four times to customer care about this incident, the executive assured me call back all the time but till now no call came from company.
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Aug 21, 2018
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Jul 20, 2018
Updated by bhat2510
Nobody should buy such product from elica
Verified Support
Jul 20, 2018
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

Comments

I bought elica chimney (kitty series ).but now the chimney lacks suction power and makes crackling sound.The chimney doesnt have suction power.

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