[Resolved] Elica India — Disgusting After Sales Services | |||
I bought a Chimney, Hood and dishwasher of Elica as I was assured of the services by the showroom owner. The problem started the day they had to install the equipment: 1. They never ever coordinate with you for installation. You need to chase the services manager and service engineer. 2. When and if the service engineer comes they never have the required tools to install the equipment. 3. No demo for using the equipment is given, as the Service Engineers ( I interacted with 3 of them) never have any idea of the setup and always show helplessness. I am totally fed up having bought the equipment of this company and would not recommend anyone to buy their products especially as their After Sales Service is not preset, and you will feel cheated. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sep 17, 2014 Surendrapillay's response Dear Customer,
Regret inconvenience caused by Dealer.
In order to get right services/ installations/ demo pl. call our customer care number so that authorised technician is sent to you. However for future pl. call our customer care number[protected] /[protected] , or email us at customer [protected]@elica.in. You may also download "Elica Aasaan" App free from Google Play Store for Android Phones to avail instant services from Elica Customer Care.
Thank you. Elica Customer care
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+91 92 4300 7666
37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
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