[Resolved] Elica Pb India — Never go for elilca stove - Defective design filters chimney and worst 4 burners gas glass top stove | |||
V purchased one ellica baffel filters chimne and 4 burners glass top gasstove for Rs.20, 000/- during Nov. 2011 and was installed during Jan. 2012 at our new house. from M/s Triveni Enterprises, AS Rao Nagar, Hyderabad. The chimney with baffle filter which has very small cilrcleed holes is very very useless in the sense that it is very very difficult to clean the fileter. After some time Elilca changed the design and the small circle wholes have been made very long rectangled one and rectangle holes with which it is easy to clean them. Original filter's locking devise is also defective. it is now with out the locking lover. Regarding stove, most horrible experience. stove also was with defect design or manufacturing defect in the sense, burners and beneath the burner dive which enables gas to flow for furnilng, is also defective in manufacturilng. when complained, mechanic came and adivsed to change the burners/filters and gass channel devise on our cost as the warantee time of 1 year was completed. "This is the fate of the cheating company which produced defective product and require the customer to bear the expenditure for their R & D works, etc. Was this information helpful? | |||
Complaint marked as Resolved
Jun 15, 2015 Elica.P's response Dear Ayyagari Sai Krishna,
Our Sincere aplogises for the inconvience caused. Please share with us your contact number, so that we can get in touch with you to reslove the issue, for any further assistance,
Please call our customer care number[protected] or send it to | |||
1 Comment | |||
Comments
very very bad product and it is cheatilng
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