[Resolved]  Elica — Substandard product and pathetic customer support

Very pathetic customer care as well as customer support.. Moreover, the product is so silly and hard to maintain.. and Elica is charging a hefty amount, just for services. My hob top not even completed 1-year.. but I have spent more than Rs. 2000/- for the services, which is beyond any customers capacity to bear and unfair.. Additionally, the customer care is so rigid and worst.. Don't buy such a product.. and amazon must delist their product in their store.. The OEM has to disclose the purpose of the charge if the product is under warranty.. if their product is good, then why cant they maintain 1-year terms for the products.. and the purpose of warranty.