[Resolved] Elica — wall mounted chimney ametista 60 ltw turbo elk - sr. no. 10020816

[email protected]

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra, 440015

Sir / madam,

(1) the push button controls are haphazardly functioning. Probably, the control chip needs replacement.
(2) the connector to exhaust pipe from chimney needs replacement
(3) i am in need of 2 additional baffle filters as the existing ones are more than 5 years old.

Kindly arrange to attend at the earliest,

(My crm id is 503 652 dated 08.01.2018)

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Feb 9, 2018

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Elica India Customer Care's response Dear Sir, As per our conversation dated 08.01.2018, we will send technician Vivek once more at your home to check the chimney. All the necessary spares will be dispatched from HO and your complaint will be resolved as early as possible. Thank you Elica India [protected]