[Resolved] Elica — Worst customer care - elica

mr_bhavesh

from Chennai, Tamil Nadu

Address:	400067
Website:	www.elicaindia.com

I have bought, Elica Gas Stove from Vijay Sales Mumbai. I was told the customer care service (after sales service) is very good but it was all fake. The Gas pin has been broken in just 1 years time. I tried to reach out to the customer care and all they are doing is providing illogical excuses.

Its been 3 days and they still do not have any one available to fix the damn thing. I would recommend everyone not to purchase any product of Elica. The customer service is just worst!

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Nov 11, 2016

Complaint marked as Resolved

Elica India customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Elica India Customer Care's response Dear Sir/ Madam,

Apologies for the inconvenience caused. Please share your CRM Id so that our Customer care Team can contact you.

Our Customer Care contacts are as follows, Call Toll free number :[protected] / [protected]. Or you may SMS “Elica service to [protected].

Thank you
Elica India