[Resolved]  Eureka Forbes — Customer service is not good

Website:www.consumercomplaint.in

This is reference to my earlier complain no. som 78797 dt. 20-10-16. it is regretted that after a considerable time has passed, neither any reply has received nor any salesman visited to my residence for demo of the vaccum cleaner though mr. susanta sarkar, salesman, [protected] assured me that he will demonstrate after the durga puja. now i have decided that there is no value of assurance of the said salesman and in future i shall not purchase any thing from the so called reputed great eastern trading co, kancharapara and also forbid my friends/relatives and others to purchase nothing from the said trading co. only for their sales representative like mr sarkar who did not care the customer.

Hope, your favorable decision will satisfy me.

From : somnath bhattacharyya, m. no. [protected]
20/1, s. s. lane, p. o. bhatpara, dist. 24 pgs. (north), wb, 743123.
Email id - [protected]@gmail.com
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Dec 10, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Eureka Forbes Customer Care's response
Hi Somnath, I am concerned to hear this and have escalated your issue to my team at West Bengal. Be assured they'll address the same at the earliest.

Regards,
Anu
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Hi Somnath, as per the feedback received from our team, I understand that your issue has been resolved.

Regards,
Seema
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