[Resolved]  Eureka Forbes — Delivery Failure

Address:Mumbai City, Maharashtra

Eureka Forbes is taking customers for a ride... Money Has been debited from my account a week back and the product has not yet reached me . Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises. I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager. Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response. I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court. Sameer A
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear sameeraranha, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Hi all.

Same in my case also, I purchase product on 13 Aug 2014, paid full amount, still no product.
Sales person who collected money from card ( machine ) is not reachable .

Order Form Receipt No[protected]

Please don't buy any product from Eureka Forbes, they are cheaters...

Rgds
Ram - [protected]

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