[Resolved]  Eureka Forbes Ltd. — Complaint regarding embezzlement

Address:Barnala, Punjab

I have purchased a Vaccum cleaner of Eureka Forbes Ltd from its authorized dealer Kitchen Collection Barnala on Dated 18.10.2013 on invoice No. 2724. At the Time of sale of article the dealer committed me that the company gave me a scheme of a wrist watch of Provogue Brand. To avail this purpose they asked me to give extra 100 Rs. Money cheque at the name of Country Wide Network Pvt. Ltd. I gave them a 100 Rs. Cheque no. 531426 of SBI. But after passage of One Year no scheme os given to me by the authorized dealer i-e Kitchen Collection. On enquiring the dealer they asked me that we are not responsible for this grievance. Only the company Eureka Forbes pvt. Ltd is liable for this act. In addition the dealer misbehaved me and asked that “do anything what can you do, we didn’t fear for any results.” They are completely in vanity. I request you to sattle this matter of grievance as soon as possible. With Thanx Harinder Kumar S/O Sh Harbans Lal H. No. B-XI/2774, Mittal Street, M.C. Road, Barnala 148101 ( Punjab) Contact No.[protected],[protected] Mail ID: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear hkg9091, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
As I had complained earlier regarding the services rendered by local dealer of Eureka Forbes at Barnala i-e Kitchen Collection, No grievance was sought out during the past. In spit of the resolution the dealer threat me by the company representative that nothing will happen in this matter & convey the message by his sources that this is better for me to withdraw my complaint. He doesn't render me only service for the product in coming future. He refuse to realise his misbehaviour & mental harassment he gave to me.If no matter is resolved at this stage, i 'll take all matter to Consumer Court.
Regards
Harinder Kumar
H. H. No. B-XI/2774,
Mittal Street, M.C. Road, Barnala 148101 ( Punjab)
Contact No.[protected], Mail ID: [protected]@gmail.com

Dear hkg9091, we are sorry to have disappointed you.
Please allow us to have this checked.
We have forwarded your complaint to the concerned department and are following up with them
They will contact you soon and resolve your issue at the earliest.
Regards,
Eureka Forbes Team
Sir plz tell me the status of my above complaint.

Respected Sir,
With due regards As I state earlier I have purchased a Vacuum cleaner of Eureka Forbes Ltd.from its authorised Dealer at Barnala named Kitchen Collection . They embezzled me in the sale of article & couldn't give me the scheme of Provogue Company wrist watch.While I contact the dealer they misbehaved me & till from that day they send me threats to withdrawn the complaint otherwise they never render me any service for that article in the future. I sent a complaint by email regarding the article, in spite of that no body came for the service.. When I called the dealer, Mr. Manoj Kumar, He asked me that company is bound o[censored]s.We are not liable for the company. he also said that we have purchased the heavy stock of turnover worth Rs one crore from the company. Then how company will compel us to realise our mistake.
This is the peak of matter. I send you last reminder to resolve the matter. Otherwise i put all the matter to International Consumer Rights Protection Council (ICRPC) as well as dist consumer court. this is very shameful act on behalf of EUREKA FOBRES Pvt. Ltd. by the local dealer i-e Kitchen Collection Barnala.

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