[Resolved] Eureka Forbes — no urgency or seriousness in repair after buying amc

Rohit Begwani

from Basi, Punjab

Address:

Bangalore, 560098

Hello,
They are only bothered by having more and more sales. After buying 8000 rs amc for a water filter for 2 yrs, i have got 5-6 more calls to upgrade my product but complaints resolution takes over a week. Executives visit after one week. I would like to cancel my amc and want a refund for my product (Whatever you can give) - calling direct executives or from urbanclap and problem would resolve in 1 day. But ao smith or other purifiers, they are much better. For the current problem, its been over a week and my product has yet not repaired. I have spent over 2000 rs in buying bisleri. My customer id is - [protected]. Let me know the process to cancel amc and claim a refund. if its paid service, the executive will visit within 2 hrs.

Rohit

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Feb 9, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Rohit,

I've responded to your concern via Twitter & shall take it forward from there.

Regards,
Anita

Jun 09, 2020

Updated by Rohit Begwani Dear friend, your service request has been attended today. For future service requests dial [protected]/[protected] or visit WWW.eurekaforbes.com. Have a great day.

I raised complaint on 22 nd as it broke down within a week of repair. No one has even bother to call so far forget about fixing the issue.

Am throwing ur piece of ### - you can ### put it up your ###. Sorry for my abusive language but their is no other way I can express harassment and torture your company has caused and audacity to close complaint without even resolving it.