[Resolved] Eureka Forbes — Non Clearance of 5% Cash back amount against booking & paid amount for purchase of Dr. Aquaguard CLASSIC + Model | |||
Dear Sir, I have booked one Equagard "Classic + " Model at Bilaspur Chattisgarh State on 15.1.2017 at your stall which has been installed under"Chattisgarh Small Industrial Exibition from 13th Jan. to 17th Jan-2017. The Order No. is [protected] Against above unit, an amount of Rs. 9490/- has already been transferred from my SBI bank account to your mobikwik no. 096643 on 15.1.2017 but the Cash back amount @ 5% as per scheme under Exibition has not yet been transferred in my account. Your Branch at Bilaspur has supplied me the Unit yesterday but due to refund of 5% cash back amount has not yet refunded. As such till the this amount is not refunded, I am not able to accept your unit for installation. I have made many discussion with Your Bilaspur Branch Head Mr. Dalai ji but it appears that he is not taking up the matter with Head office for providing the 5% refund which is ibeing declared under the scheme. Kindly intervin in the matter, otherwise this unit may be taken back and mu entire amount of Rs. 9490/- may be refunded. Your Bilaspur contact Nos are as below[protected], mob. no. [protected] / [protected] With Regards Mrs. Nirmala Agrawal Was this information helpful? | |||
Feb 25, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Eureka Forbes Customer Care's response Dear Nirmala, Thank you for bringing this to my notice. Please help me with your registered contact number/customer ID so that my team can connect with you to assist you further. Regards, Shiraz Verified Support Jan 22, 2017 Eureka Forbes Customer Care's response Dear Nirmala, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Shiraz Verified Support Jan 25, 2017 Eureka Forbes Customer Care's response Dear Nirmala, As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance. Regards, Shiraz | |||
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