[Resolved]  Eureka Forbes — Not delivered my e-purchase of 04 sets of candles/cartridges for amrit storage water purifier

Address:	Mumbai City, Maharashtra, 400013
Website:	eurekaforbes.com

Email from me on 15 Oct 15:-:-:-:- Respected Sir I have placed the online order for purchase of 04 sets of cartridges for my Amrit water filter (Kitanu Magnet), and my credit card has already been debited for Rs. 898x2=449x2+449x2 on 02 of Oct 15. but I could not get any confirmation for delivery date and order Id no. etc. Please sir, do something for me as soon as possible. I am short of cartridges for last two months. My Mobile :- [protected] My add:- Qtr No : 168/10 Naval Base Ernakulam Kochi-682004 Thanking you, , , email from eureka forbes:-:-:-;- Shopping Eurekaforbes 16 Oct to me Dear Shio Singh, We thank you for writing to us. Your order request is under process. You will soon receive the tracking information once the product is dispatched. We thank you for shopping with us at www.eurekaforbes.com. Should you require any further assistance please do write to us at [protected]@eurekaforbes.com. You can also call us on[protected]. Regards, Eureka Forbes Team From: shio singh Sent: 15 October 2015 21:11 To: Shopping Eurekaforbes Subject: Reminder regarding confirmation of my order for e-purchase of 4 sets of cartridge for Amrit Water Filter Respected Sir Inspite of sending e-mail and telephone conversation regarding online order for purchase of 04 sets of cartridges for my Amrit water filter (Kitanu Magnet), and my credit card has already been debited for Rs. 898x2=449x2+449x2 on 02 of Oct 15. but I could not get any confirmation for delivery date and order Id no. etc till date. A madam has spoken to me and promised to confirm my order whether I got my package or not, but she has not turned up with suitable reply. Please sir, do something for me as soon as possible. I am short of cartridges for last two months. My Mobile :- [protected] My add:- Qtr No : 168/10 Naval Base Ernakulam Kochi-682004 Thanking you, , , Shopping Eurekaforbes 23 Oct to me Dear Customer, We thank you for writing to us. Request you to share your scanned bank details so that we can conform the transaction with the payment gateway. We will revert to you shortly on the status of your order. Should you require any further assistance please do write to us at [protected]@eurekaforbes.com. You can also call us on[protected]. Regards, Eureka Forbes Team. and this is my credit card e-statement enclosed here. pls do something. Conversation opened. 2 messages. All messages read. Skip to content Using Gmail with screen readers shio Search in:sent Gmail COMPOSE Labels Inbox (279) Starred Important Sent Mail Drafts (2) Circles [Imap]/Sent Junk select all More Move to Inbox More 1 of 6 Collapse all Print all In new window purchase of 04 sets cartridge for water storage amrit (kitanu magnet). shio singh Attachments5 Nov (7 days ago) to customercareof. Respected Sir/Madam As per phone conversation with your representative, I have been asked to forward the credit card payments detail for my e-purchase of 04 sets above mentioned items, which has not been delivered till now. These items were ordered on 08 Oct 15 and I have been sending email frequently asked by your reps. Please send the items immediately or refund the money in my SBI account no. [protected]. Thanking you... Attachments area Preview attachment CREDIT CARD STATEMENT JP SINGH.pdf PDF CREDIT CARD STATEMENT JP SINGH.pdf shio singh Attachments5 Nov (7 days ago) to customercareof. [protected] Forwarded message[protected] From: shio singh Date: 5 November 2015 at 12:11 Subject: purchase of 04 sets cartridge for water storage amrit (kitanu magnet). To: [protected]@eurekaforbes.co.in Respected Sir/Madam As per phone conversation with your representative, I have been asked to forward the credit card payments detail for my e-purchase of 04 sets above mentioned items, which has not been delivered till now. These items were ordered on 02 Oct 15 and I have been sending email frequently asked by your reps.