Comments
Eureka Forbes is taking customers for a ride...
Money Has been debited from my account a week back and the product has not yet reached me .
Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV
Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises.
I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager.
Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response.
I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court.
Sameer A
Money Has been debited from my account a week back and the product has not yet reached me .
Order has been placed with the Sales rep on 25th August for Aquagard Enhance UV
Sales Specialist, Suraj Rajbhar ([protected]) and his Manager Mohammed Shaik ([protected]) are taking customers for a ride with false promises.
I am spending money every day on buying Bisleri from the shops. who will be compensating for the same. Was promised a machine on or before 29th by Suraj and then he refuses to pick the call. The same method is followed by his manager.
Customer service email ID is not functional, mails a re bouncing back. Chat online does not work. Complaint number 90241265 provided by the call centre Zakir Khan has yielded no response.
I would be filing a police complaint on eureka forbes and it's employees for fraud & cheating and would definitely go to the consumer court.
Sameer A
This is cheating from the company, we should highlight this in as many forums as possible, How can someone take customers for a ride with our hard earned money
Dear sameeraranha,
we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
They are cheaters... Even after 25 days i not received the product. paid full amount, they lied me if I pay full amount I will get the item next day.
Rgds
Ram - [protected]
Rgds
Ram - [protected]
61%
Complaints
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Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your Water Purifier is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team