Excitel Internet Service — Complaint against manish kasana of sales team and his senior vivek

Address:

Ghaziabad, Uttar Pradesh, 201014

Please ignore my prevoius mail company title and that was typo error. Actually company name is Excitel Internet Service

I am writing to let you know of my concern about false informtion which your Sale's person of Excitel Internet gave me. I bought this connection on 08 April 2017 before that i called to Manish Kasana sales person for getting the information about Excitel plans then i told him that the connection i am using it will expired in 18 May 2017 and after 18 May i will call you and avail your service definitely. He told me that i will provide one week trial service i asked him many times is this true then he replied dont worry i will give you the one week extension as my plan will expired on 8th May 2017 will give you one week extension just do call me. Now he is
not responding me and my plan is expired and i have not got one week extension amd i told to Mr. Manish Kasana that no any internet provider provides this kind of facilities then he replied yes i will provide you. I am sharing with you Manish Kasana number's [protected] and [protected] and Manish Kasana shared his senior's number Vivek:-[protected] he didn't help me and told me please call him because i can't help you in this. The way he speaks totally abusive and arrogant. I want apology from him.

I look forward to your reply and a resolution to my problem. I will wait only for 24 hours then after i will complaint at upper level main head office. Inernet Crime Complaint Centre(IC3).

My user name is [protected]

Sincerely,

Tarandeep Singh

[protected]