Excitel — Internet services-Fooling

 
1 Review
RZ -L 80 B Vijay Enclave ,Palam , New Delhi-110045, India
 hemant rajpoot on May 24, 2020
This is reference of my account with excitel. RMN is [protected], there are 100 of complaint tickets have been opened from last two months. But despite a fix I’m not receiving my services as expected or supposed to be.
I have even upgraded my plan but not getting services as promised.
Local vendor here says everytime there is a squirrel who cuts the wire. This oame excuse is given by him to people who doesn’t even stay in same localities.
They even control the bandwidth.
They don’t bother to listen to any complaints of social media also.
Now they called me today and they said we don’t provide refund etc. The person on call Krishna has said you have used 76gb of internet on this day. Even I told him now your services are being stopped at every night I hardly get good speed. They give very lame excuses that it’s active on app’s dashboard blindly.

Internet services-Fooling

Complaint Status


[May 25, 2020] Excitel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    1%
    Complaints
    260
    Pending
    0
    Resolved
    3
    phone
    +91 11 3344 7788
    location
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    Excitel - Internet services-Fooling