Excitel — no installation yet after 72 hrs.

Address:

Hyderabad, Hyderabad, Andhra Pradesh

Hi i have recently opted for excitel connection and also the sales team has called me within 1hr and also the agent came and collected the amount of 1680 for installation. The big mistake i did is paying the amount before installation and now i am paying the price for it.

Also the agent name is prashanth and his mobile number is [protected]. Have tried calling him from last 3days he is not at all answering the call and not even his sales team. I think the guy have absconded by taking the amount.

Also the customer care team is very bad every time i call the care the same agent lifts the call and inform they have escalated god knows to whom he escalated the issue and also they don't have any communication with the sales team and he works for the sales team this is joke.

Will file a cheating case with the police regarding this company. So that they can find the missing agent.

My sincere advice is that don't go for excitel ever and ever at all.