Faber — faber chimney not working from last few months

I ordered fabre chimney from flipkart and it’s not working from the day it’s arrived. Initially followed up with flipkart and then refused to help and asked to reach out to fabre then also called so many people but didn’t send anyone to fix the chimney. It’s been more than 3 months i have received chimney but nobody care to come and fix it.

Order number: od[protected]
Email address using which order has been placed: [protected]@gmail.com