Fastag — failed transaction | |||
I have a federal bank fastag account. Every time i recharge my fastag account the amount gets debited from my bank account but does not get credited to the fastag account. As such, my fastag account gets blacklisted at the toll plaza and i have to pay double the toll amount of the toll at the toll plaza because of poor fastag system with federal bank. After raising issue with the complaint mgmt i receive credit in my bank acct after 5 working days. Pl resolve this issue asap. Was this information helpful? | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71687) in the subject line so that our team can assist you.