[Resolved]  Federal Bank — delay in refund amount process

Address:Laxmi hardware, sojati gate ,bilara, Jodhpur, Rajasthan, 342602

Dear sir, i booked my railway e ticket from irctc website and amount paid through debit card. My ticket didn' t book due to no seat availability. But amount had deducted from my account. Now irctc showed that the amount has already refunded in account. But i have not recieved any refund money.
Please tell me how many days to complete this refund process in my account.
I have attached some proof.
+1 photos
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Sep 9, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
Federal Bank Customer Care's response
Hi Suresh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 52328 ) in the subject line so that our team can assist you.
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