[Resolved]  Fedex — delay in delivery of goods

Address:Hyderabad, Andhra Pradesh

fed ex team was cheating the customers repeatedly.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> When i was raised an order with two items why only one has dispatched and not other. The dispatched one also not reached till now. Whyre diff was cheating the customers When i call customers care they said material will be reached on Monday today is Wednesday.Till now i was not received. after calling sevaral times to fedex Fed ex is saying it will reach by today or else we will book a complaint for this. today when i speak at 10: am. to customer care they said it will be delivered today by 8: p.m. but when i speak at : 6:00 p.m. they are saying it will take another 72 hrs to receive .simply saying that it will now tbe delivered by with the timelines it will take extra time.it was mentioned to the dealer . re diff, fedex are cheating the customers. what's wrong with this FedEx people. for these type of dramatic situations they need an office, staff . they not even connecting to their manager to speak nor telling the agent to whom they gave to deliver the material. so that we can follow up . what a hi tech cheating by fed ex ?????????????? fed ex. do you people have any courtesy towards the customers. I need my second order to be released immediately and the first one to be delivered today .
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Aug 31, 2016
Complaint marked as Resolved 
Verified Support
Apr 10, 2014
FedEx Customer Care's response
Dear Krishna,

Kindly share the FedEx air way bills numbers assigned to you so that we can look into this matter.

Thanks & regards,
FedEx Express
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