Ferns N Petals — [protected] is not delivered

It's been so long.
Yesterday you people told me to wait for redelivery confirmation and today you people said product is delivered. Which is not.

Also to add. In Canada the postal courier service are off on Saturday and Sunday. Please deliver the product it's been 20days now.

I need the resolution. Also the recipient haven't received any information or update on the product delivery.

Need a resolution. I need the product delivery.again if product can not be delivered please initiate refund. I have even compromised that recipient will pick up the order.you people didn't share the address and instead you provided option of re-deliverey

Now customer support claiming that product was delivered on 14th Nov. Whereas on 27they people claimed product was returned to warehouse.

I even told the recipient will pick up order from warehouse. But this people told they will do re delivery.

I need my money back or product to be delivered. Worst platform ferns and petals ❌❌❌