Firstcry.com — Cash taken by the delivery boy on already paid items

Address:	New Delhi, Delhi, 781001
Website:	Firstcry.com

I ordered a lot many items from first cry and returned a few.so there was cash accumulated the n my account.when the next delivery came home four packets were there out of which 2 packs were prepaid . As no one was at home the guy asked the servant to pay for all the four.three days hav passed filing the complaint but no action been taken yet.