Firstcry.com — cheating in the name of offer

Address:Pune, Maharashtra, 411001
Website:FirstCry.com

On 7th aug there was an offer rs1 store. Pick any one item at rs 1 but total order amount must be more than rs150. So i take the offer and order toy (Rs170) and a johnson shampoo (Rs1 in offer) through order no[protected]. Though the cost of toy was much more than other online store, due to this offer average price of these were better, so i ordered.
Surprisingly on 8th aug they shipped only the toy informing that shampoo will be shipped later. On 10th aug evening i recieved the toy. And they informed me at 11.50pm that order of shampoo is cancelled due to unavailability!!
Now i asking you few question...
1. I ordered two items in a single order no (U guys also make shipping for one pack), then why you send me one item?
2. Why you guys not take my confirmation that one product is unavailable before sending the second one.
3. Johnson shampoo is unavailable!!! Are you crazy? Are we the customers are too fool?

Simply refund the mrp of shampoo or else send the same one.
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    Office Apartment No. 10, 11, 12 & 13, 2nd Floor, Primrose - The Mall, Baner, Pune, Maharashtra, India - 411045
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