Firstcry.com — chhota bheem bag - order no 3371642sxr4348814

Hi

I had purchased the chhota bheem school bag wide order no 3371642sxr4348814 which was delivered on 03 jul 19.

Will like to your notice that within 15 days the bag got torn on left strap.

As the bag is cover under 6 month warranty.

When spoke with first cry they told to speak with manufacture. They are not ready to replace the bag even after having warranty. And why should i speak with manufacture when i had purchase it from first cry site.

Request you to pls help me.