Firstcry.com — cracks in baby cot

Address:12B/2 Narendra Nath Ghosh Lane Chandpur Colony Tollygunge LP-104/11, 700040

I have received babyhug baby cot on 26th of august 2019, which was ordered through firstcry.com. After receving it i found small crack in upper side section & in some places unfinished paint which is looking like it has covered the damaged area through paint. My only concern is could it be replaced atleast the damaged part waiting for the response with this i have attched some pictures of the cot.
+3 photos
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