Firstcry.com — Faulty item received, can't return

Address:Pune, Maharashtra, 410206
Website:firstcry.com

I have purchased a GPS Child Tracking watch from FirstCry for Rs. 3990 (Order No. 3619065PNZ0226415). The watch is not working as per specifications. When I sent a mail regarding this, it was informed that the order status will become "DELIVERED" then I can return it. Since last 5 days the status is still "IN TRANSIT". I tried to call their customer care. My call was not answered. I sent mail, but didn't get answer.
Was this information helpful?
No (0)
Yes (0)
FirstCry.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FirstCry.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    796
    Pending
    0
    Resolved
    45
    FirstCry.com Phone
    +91 20 4660 8100
    FirstCry.com Address
    Office Apartment No. 10, 11, 12 & 13, 2nd Floor, Primrose - The Mall, Baner, Pune, Maharashtra, India - 411045
    View all FirstCry.com contact information