[Resolved]  Firstcry.com — Firstcry is showing order status delivered but actually product is not delivered to me.

I am regular user of firstcry. I even bought club membership with firstcry and i have placed more than 20 plus orders in last 6 months. I haven't faced any delivery issues before this. But I placed an order on 7th nov 2021 worth rs 483.84 and the corresponding order number is 14628667NYXD19DFE0 the status of this order was shown as delivered on 9th nov. But the product is not delivered to me. I have raised a query on first cry app for this on 10th nov 2021. I am getting some automated calls every 2 days stating your issue will be resolved in 48 hours. Today is 17th nov. Till now i haven't got any resolution on this. I dont have a way to call and talk to customer service agent directly. Please deliver the order or refund my money back
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Nov 19, 2021
Complaint marked as Resolved 
I have received a call from +911353501240 on 18th nov, and they provided a refund to my firstcry wallet
FirstCry.com customer support has been notified about the posted complaint.
 
1 Comment

Comments

Mene 9 fab ko small size diaper order kiya tha Aaj 17 tarikh Ho Gaya per abhi tak mera diaper Nahin aaya hai aur Mujhe Apne number per Bar Bar SMS Aata Hai Ki Main Apne Sthan per uplabdh Nahin hun jo ki sara sar galat hai na hi Mujhe delivery boy ka call Aaya Na hi mere Pate per Koi delivery boy nahi aaya hai ye mere shat 2nd time ho rha hai mene kai bar shekayt ke hai par kuch nahi hota

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