Firstcry.com — Grievance- Money Blocked, No pickup since 30 days

Address: Pune

Order ID: 8605952HZJEFB96ED

Product: Babyhug Disney Cotton Blend Knit Baseball Cap (Diameter 52 cm)

Issue: Return pickup was approved and initiated on 11th August 2025(via Xpressbees, reverse shipment no. [protected]). Yet, as of today, no pickup has taken place, and my refund remains blocked.

This repeated failure amounts to a clear deficiency of service. Beyond the refund, I am formally requesting a compensation of ₹5000 for the undue delay, harassment, and waste of time caused by this negligent handling.