Firstcry.com — Item not yet delivered

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Firstcry.com

It has been really disappointing such kind of incident from firstcry online. I was ordered some item few days back and suppose to delivered by 24th April but I received all items except one baby high chair which paid 3500 rupees and when I check the courier tracking it’s has been reached near to my place more than 3 days now and it’s showing customer not available at delivery or customer not reachable they are updating like this fake comments on the tracking. Today I called delivery guy he saying we cannot cl deliver the item because the package it’s big so we have to go there and collect which really unfair.when we book the item they said home delivery and now they are saying I have to go 20 km for pick the item .pls need your support for this concern.