Firstcry.com — Keep sending defective product

Address:

Pune

I ordered this product on 25th Jan, they sent me a defective product. After complaining over and over again, they sent a replaced product. This replaced product again is not working as expected. This high chair is not foldable. When I raised this issue again with the customer care, they are denying that there is any issue with the product. They have cancelled my replacement request. They are selling the product which does not match description on website.