Firstcry.com — Logistics igore the complaints raised by Firstcry

Address:

Hyderabad

Hi All,
Regarding one product i am facing issue for more than 7 times. If i order Pampers All round Protection Pants in firstcry delivery date shows are nextday delivery. But not even one time it got delivered in time.
every time i have to raise a ticket amd need to wait for 72 hr.
And main thing the product is dispacting from HYD only. with in HYD it is not delivered.

Customer care people will inform that they have raise a request to delivery ASAP. but logistics ignore the complaints raised by Firstcry.

Apart from pampers if we order any other product it will be delivered with in time. Not sure why the logistics ignore the tickets.
Worst experence with logistics.Firstcry team not even taking any action.