Firstcry.com — more than 6 months and haven't received refund — order 5084693qv03309673

Keshav Sone

from Delhi, Delhi

Website:

Www.firstcry.com

First cry is a fraud company. Purchased a shirt in december month from firstcry which was dull faded and small in size against which i ordered. I had to return it against cod that i actually paid.
However it has been a pain to regularly follow up with firstcry customer care.
Moreover they falsly state that refund has been processed on 8th jan 2018 and ask for my personal bank details including atm pin and net banking passowrds when called over phone.

1. I havent shared my bank account details then how did they claim to process a refund against cod on 8th jan 2018.

2. I have been asked to share my personal bank account details by firstcry customer care including my bank statement and passwords by customer care executive of first cry.. Which is a criminal offence.

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FirstCry.com customer support has been notified about the posted complaint.

May 15, 2018

Updated by Keshav Sone First cry is a fraud company. Purchased a shirt in december month from firstcry which was dull faded and small in size against which i ordered. I had to return it against COD that i actually paid.
However it has been a pain to regularly follow up with firstcry customer care.
Moreover they falsly state that refund has been processed on 8th jan 2018 and ask for my personal bank details including ATM pin and net banking passowrds when called over phone.

1. I havent shared my bank account details then how did they claim to process a refund against COD on 8th jan 2018.

2. I have been asked to share my personal bank account details by firstcry customer care including my bank statement and passwords by customer care executive of first cry.. which is a criminal offence .