[Resolved]  Firstcry.com — No delivery of goods bought online

Address:Bangalore, Karnataka

I bought some diapers and baby wipes from firstcry.com on Nov 2, 2013. This is what I get from them as confirmation email, 'Following product(s) from your Order 1000439MN46087006 have been shipped via FIRSTCRY EXPRESS AWB: 4KB2097204. Estimated Delivery Date:[protected]' It is Nov 9, 2013 and I still have not received the goods. I have made the payment in full as suggested online. I called them on Nov 6th, but their system does not even go to a any executive so that you can speak and register a complaint. I emailed them, the response I got was they are having some problem with their delivery mechanism and they will try to resolve this asap. Its been 2 days for that as well. This is a good example of online shop gone terribly wrong.
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Aug 14, 2020
Complaint marked as Resolved 
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The same happens to me ... they are really bad in shipping the items
Same happens to me ... they are not shipping time on correct date.now when i asked they are telling us they dont have any deal with the courier people .they cant do anything

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