Firstcry.com — No response for return request

Address:

Kampli, Bellary

I order few sets of baby cloths from firstcry.com mobile app. One of the product was not in a mentioned size. I made a return request. Its been more than 15Days, still no return pickup person called or visited our house. Everyday I receive automated call which says " Return request was unsuccessful for no reason". When I called to customer care they said they took a complaint, but no action yet. Today[protected] I called again, the customer care guy said that, "The pickup service guy updated wrong status".

Please take a necessary action against the company.