| Address: | PERUMPILLY HOUSE (VYSAKH), NEAR LAL HOSPITAL, MAPRANAM, P O MADAYIKONAM, Thrissur, Kerala, 680712 | | Website: | firstcry.com |
Your order no.3945614sp183de363 dated 05th oct.19 & shipment no.[protected] dated 06th oct.19.
As per the shipment cited above the item sent by you arrived at the delivery point on 10th oct. 19. But the agency informed the matter by sms only on the morning of 14th the delivery will be done by syrilsabu-[protected]. Accordingly a call was received in the contact number provided about the receipt of the item by 7 pm and i asked him about the deelay of thesupply. He replied that the item was big in size, and disconnected the call. I have tried to contact him at once but he did attended the call. Afterwards a sms was received stating that the consignee was not available and so held the delivery. This was a false reason reported to you. I have complaint several times regarding the non delivery of the item and i was informed from your part that the item will be delivered within 48 hours. There after the same both the sms's were received by me. No information has been received by me regarding the delivery the delivery of items after 14th oct.
Hence, i once again request you to take immediate steps to redress my grievance, failing which i have no other go except taking further steps including legal remedies.
Awaiting your kind co-operation and immediate delivery of the item.
With regards,
Salini u krishnan. Was this information helpful? | 
Order no. 9529389SK320E0471
Actual delivery date is 24th oct 2019 but material not received till now (28th) and customer not supported
Note: i feel very worst service from firstcry pls don't order the products in fisrtcry web site.