Firstcry.com — Not allowing to Raise Concern-ticket closed without resolving [ AWB No.[protected] Not delivering since 100+ hours]

Address:Gorakhpur, 273003

I get daily message that product is out for delivery during day time, and it has not yet been delivered. In night the message is being sent that I want late delivery. This is happening daily since 100+ hours

No one from delivery has contacted so far regarding this

Unable to cancel and get my money as well.
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FirstCry.com customer support has been notified about the posted complaint.
Jun 12, 2021
Updated by aklynk123
Since 5th June you guys (FirstCry+Xpressbees) mentally torcherd me. Inspite of raising concern, you gave fake excuses. Your delivery partner never contacted and shown interest to deliver. Completely unethical service, behavior found with FirstCry and it's partner Xpressbees. Since 5th June to 12th June you can calculate the time and my attempted request to reaching you out before cancelling it. I am not interested in your (FirstCry+Xpressbees) false excuses.
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