Firstcry.com — Not delivering the product from firstcry order no:3506154pw36348819

Website:

firstcry.com

I have ordered the items on Oct 22, but still its not delivered yet. when I checked the order status on Oct 26, i found to my shock that its updated as its being delivered to karthick on Oct 25 and 26.

Also the time mentioned is 8.55 pm.Even I was available at the time in home. I dont know to which karthick they have delivered the items.The items were not delivered to me and I dont know why they have updated it was delivered to me. I never expected this kind of service from first cry.I ordered this dress for my baby for this diwali and its disappointing I could not have it

I even contacted their courier partner Xpressbee but in vain.I want the dress to be available to me soon and 72 hrs is a long time to solve a query. AWB no: 2JW[protected] and AWB no: 2JW[protected]