Firstcry.com — Not ordered product deliver

Website:

www.firstcry.com

My self twinkal modi. last month i get a call from First cry and sales person continues force me to take the product call " FirstCry Intellikit Farm Adventures Kit – Multicolor" so i said ok we will think about it. then they directly send this product on my home and i was out of the home so my parents gave the money and take the parcel. when i came to home know about this then i raise my complain to first cry so they call me on next day and tell me this product is non returnable. i told them that i didn't place the order and send me the recording that i placed the order. but till date they didn't send me the recording and they continues saying that we heard the recording and you say yes for the product. so i urge you to help me. thank you