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Firstcry.com — Not refunding the amount even after returning the product

Hi Team,

I have self returned the product and product reached the destination and i have provided the Proof of delivery . They are saying ware house team is still searching for the product from the past 3 months . Every time i am getting the same reply that we are looking in to the issue . Please help me in getting the refund .

Order ID : 920193SNF0324768

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