Firstcry.com — Order delayed

Address:	560016
Website:	www.firstcry.com

For the 1223623OK6077A038, pick up and delivery location is Bangalore. Still it is taking a long time. xpressbees customer service is very rude and am not getting a proper reply from any of the service executives. Delivery person called me yesterday and informed that the order would b delivered by today 22 nov. But it has not happened, also manager Suman promised me to deliver it by 19th. When I asked for a compensation since the product is not delivered on time as promised, I got a cold response saying they will try or it may not be possible. For my second order 1223623OX6300C662- order was placed on 19th Nov. Still the status is confirmed. As communicated this order was supposed to be shipped yesterday 21st. But there is no progress, I am not sure how many months it may take for this order.