Comments
My order no 4625326QTW5654606 has to be cancelled. ..
Reply
I have order 1 item on Order Number:3734951QWX05A0792 on 28th August, 2017. Till now the product shipping is not started. I have called many time you customer care and logged a complaint. Complaint no- 6159441 is given to me 3 days back.
Till now I did not got any response. I am frustrated with the customer care service. All the time they say they have escalated the case. But I did not see any progress.
I had very good trust in firstcry service, but I have started losing that interest now. If this will continue I will not purchase any product from firstcry.com and spread the same words of internet and to my friends and colleagues as well. I am very disappointed with the service of customer care members over the phone.
Please help me to resolve this issue ASAP.
Till now I did not got any response. I am frustrated with the customer care service. All the time they say they have escalated the case. But I did not see any progress.
I had very good trust in firstcry service, but I have started losing that interest now. If this will continue I will not purchase any product from firstcry.com and spread the same words of internet and to my friends and colleagues as well. I am very disappointed with the service of customer care members over the phone.
Please help me to resolve this issue ASAP.
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